Last Updated: 12/04/2024

Welcome to Splash Grill N More! By accessing or using our website (https://sgnmore.com), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services. If you do not agree with these terms, please refrain from using our website or services.

1. General Terms

1.1 These Terms and Conditions govern your use of the website, as well as the products and services offered, including food, drinks, auto wash, and table booking services.
1.2 Splash Grill N More reserves the right to modify or update these terms at any time without prior notice. Continued use of the website or services after such changes indicates your acceptance of the new terms.
1.3 The website and its services are intended for individuals aged 18 and above. By using the website, you confirm that you meet this age requirement.

1.4 All product images on the website are representation of our products. Real products may look different, however our dishes taste as expected and very enjoyable always.

2. Online Orders (Food and Drinks)

2.1 Order Accuracy: Please ensure that all order details, including items, delivery addresses, and contact information, are accurate before placing your order. Splash Grill N More is not responsible for incorrect orders due to customer error.
2.2 Order Confirmation: Upon placing an order, you will receive an email or SMS confirmation. If you do not receive confirmation, please contact our support team.
2.3 Delivery: Delivery times are estimates and may vary due to traffic, weather, or other unforeseen factors. We will notify you of any significant delays.
2.4 Returns and Refunds: Due to the nature of perishable food and drink items, we do not accept returns. Refunds may be issued in cases of incorrect orders or items not delivered as described.

3. Table Booking

3.1 Reservation Confirmation: Table bookings are subject to availability and are confirmed only upon receiving an email or SMS from Splash Grill N More.
3.2 Cancellation Policy: Customers are encouraged to cancel or reschedule reservations at least 24 hours in advance. Late cancellations or no-shows may result in a penalty fee.
3.3 Late Arrivals: Reservations will be held for a maximum of 15 minutes. After this time, we reserve the right to release the table to other customers.

4. Auto Wash Services

4.1 Service Scope: The auto wash service includes cleaning as per the package selected during booking. Additional requests may incur extra charges.
4.2 Vehicle Condition: Splash Grill N More is not responsible for damages caused by pre-existing issues, such as chipped paint, loose parts, or faulty mechanical components.
4.3 Customer Responsibility: Customers are required to remove personal items from their vehicles before service. Splash Grill N More is not liable for lost or damaged items left inside the vehicle.
4.4 Complaints and Disputes: Any complaints regarding auto wash services must be reported within 24 hours of service completion.

5. Pricing and Payments

5.1 Pricing: All prices listed on the website are in [Currency] and inclusive of applicable taxes unless stated otherwise. Prices are subject to change without prior notice.
5.2 Payment Methods: We accept online payments through secure channels. Payment is required at the time of order placement or booking.
5.3 Refund Policy: Refunds will be processed in accordance with our policies stated under specific service categories.

6. Customer Conduct

6.1 Customers are expected to maintain respectful and lawful behavior while using our services.
6.2 Splash Grill N More reserves the right to refuse service or access to individuals who engage in abusive, threatening, or inappropriate conduct.

7. Intellectual Property

7.1 All content on the website, including images, logos, text, and designs, is the property of Splash Grill N More and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

8. Limitation of Liability

8.1 Splash Grill N More shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
8.2 Our liability is limited to the amount paid by the customer for the specific product or service in question.

9. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

10. Governing Law

These Terms and Conditions are governed by the laws of [Your Country/State], and any disputes arising out of these terms shall be subject to the exclusive jurisdiction of courts in [Your City/State].

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: [email protected]
Phone: +(234) 814 2463 131
Address: Besides New Castle Hotel, Off TF Kuboye Street, Car LOT Hub
Lekki, Lagos, Nigeria.

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.