Splash Grill N More – Product Returns

We at Splash Grill N More strive to provide you with the best possible experience. However, we understand that sometimes things don’t go as planned. This page outlines our return policy for our online store (https://sgnmore.com), encompassing food, drinks, and autowash services.

Please note: Our return policy varies depending on the product or service:

Food and Drinks:

Due to the perishable nature of our food and drinks, we unfortunately cannot accept returns for these items. However, if your order is incorrect, incomplete, or arrives damaged, please contact us immediately for a resolution.

Contact:

Autowash Services:
  • Unwashed Vehicle: If you are unsatisfied with the wash quality after a single pass through our automatic wash, we are happy to offer a complimentary re-wash within 24 hours.
  • Damaged Vehicle: If you believe your vehicle has been damaged during the autowash process, please notify our staff immediately upon exiting the wash bay. We will assess the situation and take appropriate action.

What You Will Need: For all returns and issues with your order, please have the following information readily available:

  • Order number
  • Date of purchase
  • Description of the issue

Additional Information:

  • We reserve the right to deny returns that are not received within the timeframe outlined above or that do not meet the return criteria.
  • All returns must be accompanied by the original receipt or proof of purchase.
  • We will process your return within 5 business days of receiving the returned item(s).

We appreciate your understanding!

For any further questions, please don’t hesitate to contact us at the information provided above.

Splash Grill N More

  • Address: Besides New Castle Hotel, Off TF Kuboye Street, Car LOT Hub, Lekki, Lagos, Nigeria
  • Phone: +(234) 814 2463 131
  • Email: [email protected]